The allegations made in these complaints are unverified, are not always member of all consumers’ experiences with Advantage, and get consist of dated advice (about rates, bonus offers, etc.).
In the XX/XX/XXXX, We acquired an alert out of my personal borrowing from the bank keeping track of services you to my personal student loan equilibrium got improved
“We have a payment bundle actually have an income passionate commission which was create as a result of KHESLC, they withdraw XXXX off my personal family savings a month and put it within the account matter XXXX and this goes on that which you month possesses due to the fact XXXX out-of XXXX that it letter I recently acquired XX/XX/XXXX so i must not be into the standard XXXX XXXX”
“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also https://paydayloanscalifornia.net/cities/escondido/ requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. I believe this to be a predatory lending tactic whereby KHESLC is able to increase accrued interest on the loan without the knowledge or intent of the borrower, in an effort to increase their profit. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”
Keep in mind that a lender that have a big clientele could be to help you also provide increased amount of issues when compared with less loan providers
“I began getting calls out-of Kentucky advanced schooling just after my personal father died inside XX/XX/XXXX. We stopped the phone calls in the beginning but decided I desired to wash right up my personal borrowing from the bank thus i answered the telephone. We believed due to my temper immediately after dad introduced, this was the loan I’d many before. I even set up fee agreements towards the college so i you certainly will repay good morning. Better whenever i try taking better to your my personal credit history seeking to locate one thing repaired I seen most other fraudulent craft back at my credit history. Like which have several almost every other public protection amounts regarding my account. Plus other accounts that were perhaps not exploit while having due to the fact already been got rid of once i look over my personal credit report We seen the institution that we to start with got the mortgage is actually on the website and also the membership finalized. In order I am deciding on so it Kentucky higher education they shows We have even generated money which i had not past. They shows I experienced the mortgage for the XXXX and i did maybe not score that loan away from that college or university inside XXXX. I disputed it on my credit report and because I experienced finalized an agreement they mentioned that it was genuine. In addition reached off to the college assuming it eventually titled me right back, I got an extended conversation which have hi female about my membership I inquired their to transmit me personally the first data of your loan where I got initially been the mortgage with the business. We continue to have not acquired one papers via email address. She and additionally proceeded and on regarding every process We will have to undergo, which, We informed her that has been not my loan. I am not planning to shell out financing that’s not mine I’m following through. I named and you may talked with a female into credit agency who added us to get in touch with all of you. Delight help me with this particular amount since it is planning to end me off providing my stimulus or anything else that can come from the us government particularly my tax go back, ect. Really don’t are obligated to pay that it mortgage, and i can mount a duplicate of dos regarding my personal credit records. Then you can see that I did not make this financing and get select all other fake interest that has been towards the my personal membership. Thank-you for your time and I really hope so you can listen to straight back quickly.”